Get your software, find your license, and start making things. Purchases and downloads are handled here at JMS CNC.
Find your download
- Complete payment for your order. Download access becomes available after payment is confirmed.
- Check your order email for download links. Check spam or junk if it is missing.
- If you purchased while signed in, visit My Account → Downloads. Use the same account that placed the order.
- Download the package for your operating system, extract ZIP files, and follow the instructions on that product’s page.
Guest purchases can use the links in the order email where offered. Creating an account afterward does not guarantee that an earlier guest order will appear automatically; contact us if you need help locating it.
License keys and activation
Download access and activation are separate. Some products include a serial key; others need no activation. Use the policy on your product page rather than assuming every application has the same rules. Keep your serial private.
- Silverback Synth: one perpetual license covers the Windows standalone app and VST3 plugin on one computer. Internet is needed for initial activation; afterward you can use it offline without recurring checks. See the Silverback guide and demos.
- DeskPOP Load Pro: includes three device seats. Its DeskPOP account portal provides downloads, keys, and device seats after confirmed payment. DeskPOP requires an account and a separate checkout. See the DeskPOP guide.
- RotatoCAM and RotatoVIEW: read the license and installation details on the CNC product pages and use the customer portal linked in your order.
- Other games and tools: available platforms and installation requirements are listed on each product page. A WooCommerce download entitlement does not by itself imply a serial key.
Installing on Windows or Android
For Windows packages, extract the download before starting the installer or application. For Silverback VST3, follow its guide and rescan plugins in your DAW. Android APKs require installation permission for the browser or file manager you use; allow it only for the package you intend to install, then turn that permission off again if you do not need it. Purchases do not add unsupported platforms.
Moved to another computer?
Check your product’s device limit before activating elsewhere. Use its device-management portal where provided, or contact us for help. Reinstalling software does not grant extra seats.
Need a hand?
Send the product name, order number, operating system, application version, and exact error message through Contact & Support. A screenshot helps. Do not send passwords, payment-card details, or a full serial key in a public post.